Buying Tickets

Viewing an Event:

After clicking on an Event from Search bar results, the Events page, or an Organizer page, details for said event will appear.
If the Event is upcoming, and depending on how it was configured, you may be able to place an order for Tickets immediately, or be required to enter a Password to begin.
Organizers may also share a special link to the Event, that could show Ticket Types that are normally hidden from being purchased.

Events normally allow 15 minutes to complete an order, but Organizers can configure different amounts of time.
"Completing an order" must be done in two steps, within the alloted time, and without leaving or refreshing the page:
- Step 1: Ticket selection and Customer information
  - Build your order by adding quantities from one or more Ticket Types.
  - Enter the Customer Name, Email, and Phone Number.
  - Optional: click a checkbox to indicate if you want to create an EVENTBay account after successful purchase.
  - Click a checkbox to confirm your order and customer information is correct before proceeding to Step 2 (your choices in Step 1 will be locked and you cannot change them without starting over).
- Step 2: Credit Card payment
  - By this point, your selected ticket quantities from Step 1 will be reserved until the session ends or payment is successful.
  - Please note that if your order was free, Step 2 will be automatically completed without needing to enter credit card information.
  - Enter valid credit card number, expiration date, security number, and postal code.
  - Complete the extra security step to authorize payment (if your credit card requires it).
  - You can enter different credit card information in the same session if payment fails.
After completing your order, you will receive Invoice and Ticket emails, then be redirected to view your new order online.