Overview

"Shortcut" Buttons:

  • Logging in with an EVENTBay account will redirect you to the "Overview" page.
  • A few buttons that load on other Organizer Dashboard pages also appear on the "Overview" page for quick access:
    • Create Event
    • Send Free Tickets
      • In the popup window, fill out the form to send free Tickets to a customer.
      • Please note that you can only send Tickets from one Type at a time.
    • Organizer Request Form
      • You can request to manage Events for an additional Organizer.

 

 

Real-Time Reporting:

  • Two reports will be open and automatically refresh every 5 minutes (if you stay on the page):
    • Upcoming Events
      • See a list of upcoming Events, when they start, and quick links to view its orders and Scan Page (if the Event was configured to scan Tickets).
    • Sales by Event
      • See a list of upcoming Events with total sales amount and total Tickets sold.

 

 

General Reporting:

  • You can run several reports on any Events you have access to based on your Organizer Invites:
    • Event Sales
      • See various breakdowns of when orders were made, the sales across Ticket Types, and number of tickets sold for each Ticket Type.
    • Redeemed Tickets
      • See a breakdown of how many purchased Tickets were redeemed at least once or not.
    • Purchased Ticket Types
      • See a combined list of all orders and what quantities of Ticket Types were purchased.
    • Purchased Ticket Type Lookup
      • See a list of customers that purchased a specified quantity of a specified Ticket Type.
    • Purchased Add-On Lookup
      • See a list of customers that purchased a specified quantity of a specified Ticket Type Add-On.
    • Unique Customer Emails
      • See a list of all unique customers that purchased Tickets or edited Tickets to have Email addresses.
    • Edited Tickets
      • See a list of all Tickets that have been edited to have Names, Email addresses, or Notes.
    • Order Passwords
      • See a breakdown of sales and Tickets sold of orders that used a Schedule Password.
    • Order Referrers
      • See a breakdown of sales and Tickets sold of orders that used a Referrer URL.
    • Order IP Address
      • See a breakdown of sales and Tickets sold of orders based on IP address.
    • Custom Question Answers
      • See a combined list of all orders and their answers to your Custom Questions.
  • Some reports may ask for different fields to submit.
  • If results are found, some reports may have extra buttons to Print them, or Export them to Excel.
  • Please note that the General Reporting interface is available while editing Events, but will only find results for orders in that Event.