"List" View:
"Shortcut" Buttons:
- Send Free Tickets
- In the popup window, fill out the form to send free Tickets to a customer.
- Please note that you can only send Tickets from one Type at a time.
- View My Orders Only
Table of Orders:
- A table will list all orders made for Events you have access to, based on your Organizer Invites.
- Click on a row in the table to manage an order.
"Manage" View:
- The full order, customer, and a table of Tickets can be seen here.
- Click on a row in the table to view the Ticket's QR code and a list of timestamps when it was redeemed.
- Buttons at the top of the page will let you View as Customer (to get the direct URL to the order that the customer has), issue a Partial refund, or issue a Full refund.
- Issuing a partial refund will change the table of Tickets into a list of checkboxes for each Ticket. If the Ticket was not from a package deal, then you can check all Tickets to be refunded. Clicking the Refund Selected Tickets will ask for confirmation.
- Issuing a full refund with ask for confirmation.
- Please note that all refunds cannot be undone, and that refunded Tickets can no longer be redeemed at your Event.
- Please note that refunded money normally takes 5-10 days to return to the customer's credit card. It may take less time if the refund was issued closer to when the order was paid.